Contact Information

City of Porterville
291 North Main Street
Porterville, CA 93257
(559)782-7499
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City Updates.cfm

As the Coronavirus (COVID-19) situation continues to evolve, locally and around the globe, the City of Porterville remains committed to protecting and preserving the health and safety of our community as our highest priority.  We stand prepared to continue providing essential services to our residents and have taken action to limit, suspend, or cancel all activities that are non-essential in an effort to help slow the spread of COVID-19.  City Hall remains open, however, any questions and/or business that can be handled by phone and email is highly encouraged.  We have compiled an update of current City services and operations as well as links to helpful resources below.

 

Important Resources
Business & Employee Resources
Child Care For Essential Services Personnel
Free COVID-19 Drive-Thru Testing
City Services & Operations
Free Lunch Program
Homelessness Health Assessment
Recovery Roadmap to Re-opening Tulare County
Senior Assistance
Tenant Protections
Utility Bill Payment
Virtual Council Meetings

 

Stay Informed
CA Dept. of Public Health- Latest Facts on COVID-19
City of Porterville YouTube Channel
Centers for Disease Control- COVID-19 Disease Information
County of Tulare HHSA- Daily COVID- 19 Updates for Tulare County
Critical Infrastructure Guidance
Sierra View Medical Center- Local COVID-19 Resources
State of CA- COVID-19 State Response
State of CA- COVID-19 FAQs

 

City News Releases
5/21/2020- City of Porterville Statement
4/21/20-Disposal Day
4/9/20- Stay Home, Stay Healthy Porterville
3/26/20- City of Porterville to offer free lunch program starting March 27
3/24/20- City of Porterville Operations and Services Update
3/19/20- Porterville City Council approves resolution declaring local emergency

City Services & Operations

Please note, as City services or operations change, this information will be updated. (last updated 6.17.20)

Administrative Services

Human Resources- Open regular hours, 7:30 am- 5:30 pm, Monday- Friday.  In an effort to minimize in-person traffic, any business that can be handled over the phone and through email is encouraged.  Inquiries can be directed to (559) 782-7441 or hr-div@ci.porterville.ca.us.

Passports- Services will resume starting June 22 by appointment only. Appointments will be available Mon- Friy, 9:00 am- 3:00 pm.  Contact (559) 782-7441 to schedule and for additional details.

Airport

Regular operations continue.  In an effort to minimize in-person contact, please call (559)782-7540 or email alabonte@ci.porterville.ca.us before visiting the office.

Building/ Engineering/ Housing/ Planning

Counter hours are Monday- Friday, 8:00 am- 5:00 pm.  In an effort to minimize in-person traffic, staff is also available through the following methods:

  • Building: (559) 782-7480 engbldg@ci.porterville.ca.us
  • Engineering: (559) 782-7462 engbldg@ci.porterville.ca.us
  • Housing: (559) 782-7460 housing@ci.porterville.ca.us
  • Planning: (559) 782-7460 planning@ci.porterville.ca.us

City Council/ City Manager

City Council- Members remain available to be contacted both by their respective City email and telephone.  City Council has requested the community limit its gathering, and should not exceed 25 persons with adherence to 6' social distancing.

City Manager's Office- Hours remain open 8:00 AM to 5:00 PM, Monday - Friday, but in an effort to minimize in-person contact, please call (559)782-7466 or email mgr-office@ci.porterville.ca.us

Council Meetings- Pursuant to Executive Order N-29-20, signed by Governor Newsom on March 17th, and in an effort to protect public health and slow the rate of transmission of COVID-19, the City of Porterville is allowing for and encouraging electronic public participation at City Council Meetings.  Until further notice, Porterville City Council Meetings will be livestreamed on City's YouTube channel.  Public comments may be submitted to CouncilMeetingComments@ci.porterville.ca.us and will be read aloud for Council consideration during Oral Communications or during any public hearings as applicable.  Members of the public are encouraged to submit comments prior to 6:30 p.m., on the date of the Council Meeting, to participate in said meeting.  Staff will periodically check for any emails that may have been submitted after 6:30 p.m., however it is not guaranteed that those emails will be read prior to Council action.

English Flyer   l    Spanish Flyer

Commissions and Committees- All meetings are cancelled until further notice.

Field Services

Refuse- Regular operations continue.

Water- Regular operations continue.

Fire Department

Emergency operations continue. Non-essential services and events are being modified, postponed, or cancelled.  The public is asked not to visit the City's fire stations, but to call 911 for emergencies or (559)782-7526 for general inquiries or email fire-dept@ci.porterville.ca.us

Parks & Leisure Services

All picnic pavilions, basketball courts, playgrounds, and the skate park are closed.   The public is still allowed in the parks, but must not gather in groups larger than 10 and people must practice safe social distancing.  Restrooms will remain open.

Following the direction of the California Governor, the Porterville City Council authorized the re-opening of the Porterville Golf Course, OHV Park, tennis courts and dog park at their May 5 Council Meeting.  The facilities will have new saftey guidelines in place to allow for social distancing and safe recreation practices during the pandemic. 

See website for details regarding modified recreation programs during COVID-19.  Inquiries can be directed to (559) 782-7536 or parks_leisure@ci.porterville.ca.us

Centennial Plaza- Hours open are 8:00 am to 5:00 pm, Monday - Friday, but in an effort to minimize in-person contact, please call (559)791-7695 or email parks_leisure@ci.porterville.ca.us

City Pool- Open June 22 with limited capacity per swim session.  See more

Golf Course- Re-opened May 7 with new saftey guidelines in place.  See more

OHV Park- Re-opened May 7 with new saftey guidelines in place. See more

Zalud House- Closed until further notice.

Police Department

Regular operations continue. The Police Department lobby is closed to the public and non-essential services and events are being modified, postponed, or cancelled.

Animal Services- Modified operations

Fix-it tickets- Still being processed.  Residents can use the phone at the front of the building to contact records and an employee will meet them outside to handle their requests.

Public Record Act requests/ Requests for copies of reports- Still being processed.  Residents can use the phone at the front of the building to contact records and an employee will meet them outside to handle their requests.

Fingerprinting and live scanning- Closed to the general public until further notice.

Property evidence recovery- Occurring by appointment only.  Residents should contact (559) 784- 7400 to schedule.

Transit

Service reductions effective April 13, 2020

New microtransit service offered

Utilities

City has suspended the turnoff of utilities for lack of payment and waived late fees until at least June 30.

Regular hours are still in effect for standard monthly payments, Mon- Fri, 7:30 am- 5:30 pm.  In an effort to minimize in-person traffic, however, residents are encouraged to use one of the methods below.  Please call (559) 782-7438 if you are in need of your account number or balance. 

  • Phone- (866) 681-4639
  • Online- http://www.ci.porterville.ca.us/depts/Finance/paymentus.cfm
  • Via your financial institution
  • Drop box located outside City Hall
  • Mail- 291 N. Main  St., Porterville

Business & Employee Resources

Business is the lifeblood of our community and there are many resources available to help those impacted by COVID-19.  See the guidance and resources below and contact our staff in the Economic Development Department for further assistance at (559) 784-7460 or ecdev@ci.porterville.ca.us

City of Porterville- Department of Economic Development assistance with CDBG Small Business Loans and navigating State and Federal programs

Tulare WIB- Tulare County Workforce Investment Board provides information on unemployment insurance, paid family leave, disability insurance, etc.

Free Human Resources WIB hotline providing quality resources and guidance to help operate your business.

EDD- Unemployment assistance for Californians who are business owners, self-employed, independent contractors.

Covid19 BizAssit- Tulare County Economic Development Corporation assistance services

Valley Community SBDC- Loan assistance and free business consulting

SCE- Business and personal bill payment support from Southern California Edison

GoBiz- State resources for employers and employees

U.S. SBA- Disaster Loans and paycheck protection programs

U.S. Department of Treasury- Paycheck protection program provides small businesses funds to pay up to 8 weeks payroll costs including benefits.  Funds can also be used to pay interest on mortgages, rent, and utilities

IRS- Tax relief during Coronavirus

 

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Child Care for Essential Services Staff

The City of Porterville has teamed up with Porterville Unified School District to offer free child care to those local employees performing essential services in our community.  The program is for ages two years and nine months old and up.  Currently, the program is available Monday- Friday, 8:00 am- 5:00 pm.  Interested personnel must call (559) 793-2453 to register in advance.


Free Lunch Program

See flyer

In an effort to address food insecurity while many social assistance programs are temporarily limited, the City of Porterville will offer a free ‘grab & go’ lunch program staring on March 27. The program is targeted toward individuals currently experiencing homelessness. It will take place daily from 12:00- 1:00 pm in the Jaye Street Park and Ride lot. The parking lot is located along the Tule River Parkway, behind the Villa Robles Apartments.

As the COVID-19 situation continues to evolve, the City of Porterville remains committed to protecting and preserving the health and safety of the community as its highest priority. For more information about the program call (559) 782-7536.


Homelessness Health Assessment

For those experiencing homelessness and any of the below apply, please call the Kings Tulare Homeless Alliance at (559) 697-3280 for a health assessment.

  • 65 and older
  • Chronic lung disease
  • Severe asthma
  • Autoimmune disease
  • HIV/ AIDS
  • Obesity
  • Diabetes
  • Kidney disease
  • liver disease
  • Smokers
  • Bone/ organ transplants
  • Corticosteriod users

Senior Services

Senior Center- Although the Porterville Senior Center remains closed, one meal a day is still being provided to those senior citizens who would normally receive a lunch at that location.  Contact csetseniorservices@cset.org for details.

Check-in with your neighbor- Governor Gavin Newsom urges all Californians to check in on their older neighbors with a call, text or physically-distanced door knock to make sure they’re ok. The Governor also announced the creation of a statewide hotline — 833-544-2374 — in coordination with the non-profit local 2-1-1 systems, so that Californians have a one-stop shop to answer their questions and get assistance during this crisis.


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